Non-urgent advice: Booking an appointment
The medical centre runs an appointment system for all consultations.
To make an appointment ring 0115 921 1144 or call into the medical centre.
Make one appointment for each person who wants to see the doctor. Only one issue is able to be discussed per appointment.
Please cancel appointments as early as possible if you are unable to attend.
Non-urgent advice: Urgent appointments
If you need an urgent /same day appointment with a doctor, please contact the surgery between 8:00am – 10:30am and you will be offered our urgent telephone call back service. The receptionist will take your name, telephone number and a brief description of the problem and then will pass this onto the doctor. The doctor will call you back with advice and offer you an appointment if necessary. Please be aware that you may be asked to come to the surgery later in the morning.
Non-urgent advice: Cancel an Appointment
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.
You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.