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***REMINDER THAT WE DO NOT ACCEPT REQUESTS FOR REPEAT MEDICATION OVER THE PHONE (unless housebound).  SO REGISTER FOR THE FREE ON LINE SERVICES ALLOWING YOU TO REQUEST YOUR REPEAT MEDICATION AND MANAGE YOUR GP APPOINTMENTS 24/7.  PLEASE ASK A MEMBER OF THE SURGERY TEAM FOR YOUR REGISTRATION DETAILS WHEN YOU ARE NEXT IN*** 

WE ARE WORKING CLOSELY WITH NOTTINGHAM UNIVERSITY SUPPORTING 4TH YEAR MEDICAL STUDENTS. WE WILL HAVE STUDENTS WITH US FOR 4 WEEK PLACEMENTS. THEY WILL BE SUPERVISED BY A GP AND YOU CAN DECIDE IF YOU WANT A STUDENT PRESENT OR NOT AT YOUR CONSULTATION.

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FLU VACCINATIONS

 

We would like to take this opportunity to let you know the dates of our newly released  ‘Flu Clinics’ :

Thursday 1st November           2:00 - 4:00pm 

Monday 5th November             4:00 - 5:30pm 

Wednesday 7th November        2:30 - 3:30pm

Friday 9th November               3:00 - 4:00pm 

If you are eligible for a free NHS Flu vaccination please PHONE US TO BOOK YOUR APPOINTMENT here at the surgery. It will also be an opportunity to review other aspects of your health whilst you are here. E.g. medication reviews, blood pressure.

Patient Questionnaire;

Our PPG group has created a short patient questionnaire made up of nine questions.  We really value your thoughts so during October and November if would like to complete the questionnaire below and drop it into the surgery before Friday 30th November.  The questionnaire Is anonymous.   Help us to help you!

Patient Questionnaire

Extended Hours

As a Rushcliffe patient you can now access routine appointments in the evenings and at weekends. These appointments are best suited for things that will not need on-going review by your usual practice.

 

You can book through your surgery during opening hours for appointments between 6.30pm and 8pm in the evening on weekdays and between 8.30am and 12.30pm at weekends. If you request one of these appointments, which are outside of usual working hours you will be offered a slot with a Rushcliffe GP, Nurse or Healthcare Assistant at one of three locations across the borough.

The location will depend on the day of your appointment.

 

The additional evening and weekend appointments will be available at:

  • East Bridgford Medical Centre
  • Castle Healthcare Practice in West Bridgford
  • Keyworth Medical Practice

PLEASE NOTE THAT ALL EXTENDED HOURS APPOINTMENTS ARE PREBOOKABLE ONLY BY CONTACTING YOUR OWN GP PRACTICE.

IF YOU REQUIRE URGENT ASSISTANCE BEFORE 8AM OR AFTER 6.30PM, PLEASE CALL 111.

THERE IS NO WALK IN SERVICE OFFERED.

A small number of patients have tried to use the feedback function comment form to ask for information about medication, treatment or forthcoming appointments.  Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.  Thank you.

About us

We are recognised by the Health Authority and University as a teaching practice.  This means that we usually have in post, as a member of the medical team, a Registrar, who is a fully registered Doctor with hospital experience, now specialising in General Practice.  At intervals we are also joined by a medical student as part of undergraduate teaching.

OnLine access

We now have a new online service available - SystmOnline. To register for the service please come to the surgery with some Photographic Identification.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access

The medical centre is centrally situated in the village of Ruddington, close to bus stops and with ample car parking for patients and access and facilities for the disabled.

Changes to your Annual Review

Do you have one or more of the following long term conditions?

  • Diabetes
  • Chronic Kidney Disease
  • Asthma
  • COPD
  • Hypertension
  • Dementia

Improvements are being made to the system for annual review for patients with the above conditions. 

Starting in May 2017, all patients will be recalled by the surgery for their review in the month of their birth. Please wait for a letter or a call from the surgery before booking your review.

When your receive your letter, please contact your surgery and you will be booked an appointment with the most appropriate member of staff. This may mean an appropriately trained Health Care Assistant and/or a Nurse.

The new system may mean you are recalled sooner or later than would normally be the case. If this affects you, please bear with us this year whilst the new system beds in.

Named GP

All our patients have a named, accountable GP who is responsible for patients’ overall care at the practice. Your named GP has been allocated to you by the practice. If you wish to know who your allocated GP is, please contact the practice. You can talk to or make appointments to see any of our doctors or nurses, not just your named GP.  If you have a preference for a particular GP at the practice, please talk to one of our receptionists. We will do our very best to accommodate your request, although this cannot be guaranteed due to the different workloads of our GPs who work full time and part time.

New patients will be advised of their named accountable GP at the point of registration by the receptionist.

(Site updated 12/10/2018)
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